This policy explains how solvexfx ("we") collects, uses and protects personal data on our website and platform. We serve as controller for these data.
Data collected. Identity and contact data and comparable identifiers alongside KYC paperwork required by regulation. We also keep: trade and settlement records, technical logs and helpdesk threads. EU/UK lawful bases: contract fulfilment, legal obligation, legitimate interest.
How we use data. Managing your account, settling trades, meeting regulation, fighting fraud, platform security, and opt-in product messages carrying an instant opt-out.
Sharing. Sharing is limited to operational providers (custody, payment, verification), regulators on lawful demand, and anonymized metrics. Personal data is never sold.
Storage & safety. We retain data through the account life plus statutory periods (typically five-seven years for transaction records). Security: AES-256 at rest, TLS 1.3 in transit and ISO 27001-audited access governance.
Your choices. Viewing, correction, export, erasure and objection rights can be exercised via [email protected]. Responses follow statutory deadlines.